Lucy was to us by friends who use her travel services regularly. She helped us book a river cruise on Crystal for 2017 which unfortunately was cancelled by Crystal. Long story short, we took advantage of Crystal's special offers to make up for their cancellation, by booking 2 Crystal cruises through Lucy. Just got done with the 1st cruise and will be taking the 2nd one in July 2017. Also booked a 3rd cruise, this time on Regent for March 2018, thru Lucy. She's a pleasure to deal with! Very responsive and really watches out for her clients. For example, we had booked our plane tickets for the 1st cruise (South America) ourselves. She asked us for the confirmation numbers so she can include them in a complete itinerary for our trip which was very helpful. When one of our flights was changed (Aerolineas Argentinas, who never informed us about the change), Lucy immediately contacted the airline and put us on a suitable flight. Would definitely keep using her services!
Lucy Diaz is the best
She is by far the best travel agent we have ever had, and we have had many. She is great on the fancy, virtuoso part and cruises. Even more important is that she is very creative in helping plan for travelers who are a little more adventurous, as we are. She helps us find the best boutique hotels and has...
RickExcellent Professional & friendly service
This isn't the first time we have chosen Lucy to organize a trip for our family. The first time it was done was excellent and we never doubted who to call for our next trip. Lucy is warm, kind, extremely professional and just a pleasure all around. She was with us every step of the way during the entire planning...
MariaLucy is THE BEST!
Luz has planned trips for my wife and I for many years and she just keeps getting better and better. Her personal touch is beyond good it is like family. She cares and follows up beautifully. I would use her service for any trip and occasion. She is the best!!
Joe M.