About

Journeys by Lucy

I'm Lucy Diaz

With more than 30 years of experience in the travel industry, including a tenure at a Fortune 500 company, I have developed extensive knowledge in luxury travel. My specialization is in luxury cruises, and my in-depth insight into this sector allows me to craft tailored travel itineraries for diverse destinations around the globe.

My primary aim is to deliver outstanding customer service, ensuring a seamless, authentic, and unforgettable travel experience for you. Whether you have a specific destination in mind or are looking for ideas for relaxation, milestone celebrations, family vacations, or retirement retreats, I am committed to working closely with you to design a personalized journey.

Fueled by my passion for travel, I find joy in the anticipation leading up to your trip and the delightful memories you will bring home.

"Really took care of us!"

Lucy was to us by friends who use her travel services regularly. She helped us book a river cruise on Crystal for 2017 which unfortunately was cancelled by Crystal. Long story short, we took advantage of Crystal's special offers to make up for their cancellation, by booking 2 Crystal cruises through Lucy. Just got done with the 1st cruise and will be taking the 2nd one in July 2017. Also booked a 3rd cruise, this time on Regent for March 2018, thru Lucy. She's a pleasure to deal with! Very responsive and really watches out for her clients. For example, we had booked our plane tickets for the 1st cruise (South America) ourselves. She asked us for the confirmation numbers so she can include them in a complete itinerary for our trip which was very helpful. When one of our flights was changed (Aerolineas Argentinas, who never informed us about the change), Lucy immediately contacted the airline and put us on a suitable flight. Would definitely keep using her services!

St Simons

"Lucy is THE BEST!"

Luz has planned trips for my wife and I for many years and she just keeps getting better and better. Her personal touch is beyond good it is like family. She cares and follows up beautifully. I would use her service for any trip and occasion. She is the best!!

Joe M.

"Excellent traveler advisor. Extremely knowledgeable and helpful"

It was our first time using Lucy Diaz and she was a joy to work with. She made excellent suggestions for our hotel stays, transportation and tours. She always followed up with us and made sure everything was taken care of. We travel a lot and I look forward to work with her again and again.

Rhona

"Excellent trip!"

Pleasure to work with, always addresses our concerns and caters to our every need. She plans a wonderful trip everytime. We will continue to work with Lucy, this is our second trip and it def wont be last.

Maria